Reference

Terms That Cover Your Account on 789rr

These terms set out what you agree to when you open and use your 789rr account — from how deposits via DANA, OVO, and GoPay are handled to how we manage access and account activity. Access is available where local law in Indonesia permits.

Account EligibilityWallet & Payment RulesAccess by Local LawAccount ConductChanges & Updates
789rr Terms That Cover Your Account on 789rr
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from your account dashboard to ask about any clause in these terms. Our support team handles account and policy questions directly.
Email Support Send a written query about these terms to our support address. We aim to respond to policy questions within one business day during operating hours.
Account Help Centre The Help Centre in your account settings covers common questions about wallet rules, account conduct, and how to request a review of a decision.
HOW WE HANDLE IT

Account Security and Data Under These Terms

Account Security Your account is protected with password authentication and OTP verification tied to your registered mobile number. Never share your OTP with anyone — we will never ask for it.
Data Retention We retain account and transaction records as required by applicable regulations. You can request a summary of your account data by contacting support through the Help Centre.
Cookie Use We use session cookies to keep you logged in across your browser and to remember your preferred wallet — DANA, OVO, or GoPay — so you don't re-enter it each visit.
Requesting Changes To update your registered details or request a correction to your account record, submit a request via the Help Centre with your account ID and the change you need made.

Common Questions About These Terms

These terms apply to anyone who opens or uses a 789rr account. Access is available where local law permits, and by using the platform you confirm eligibility in your region.

Yes. We update these terms when our services or policies change. We'll notify you via your registered contact. Continued account use after the update date means you accept the new version.

If your wallet provider raises a dispute or reverses a transaction, we may place a temporary hold on your account while we review the case with the payment details on file.

Contact our support team through the Help Centre in your account settings. Include your account ID and we'll provide a summary of the data we hold under your profile.

Sharing account access, attempting to use another person's wallet, submitting false registration details, or any activity that manipulates platform systems are all breaches of these terms.

Submit a closure request through the Help Centre. Any pending wallet balance linked to DANA, OVO, or GoPay will be processed before the account is deactivated, subject to verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.