Reference

How 789rr Handles Your Personal Data

Your account data stays with 789rr and is used only to run your account, process payments through DANA, OVO or GoPay, and keep your sessions secure.

Data used only for your accountDANA, OVO, GoPay payment data protectedRequest access or deletion anytimeNo sale of personal dataIndonesia-eligible accounts covered

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PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review the data we hold, correct something on your account, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email, or via the help form — all three paths route to the same team.

Team online

Live Chat

Open your account dashboard and start a live chat session. Privacy and data requests are handled by the same support team that manages account help.

Email Support

Send your privacy request by email with your registered account details. We confirm receipt and aim to respond before the deadline required under applicable local rules.

Help Form

Use the help form in your account settings to submit a data access, correction or deletion request. Select the privacy category so it reaches the right team quickly.

DATA HANDLING DETAIL

How We Protect and Manage Your Data

Security and transparency sit at the centre of how 789rr manages account data. From the moment you connect a wallet to when you request account closure, your information moves through verified, access-controlled systems. Here is what that looks like in practice across four areas.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and to remember your preferred payment method — DANA, OVO or GoPay. You can clear cookies from your browser settings at any time, though some account features require them to function.

Account Security and Access

Sensitive account actions — changing your password, updating your linked wallet, or withdrawing funds — require PIN or OTP re-verification. This step prevents unauthorised changes even if your device is accessed by someone else.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable local rules after closure. Once the retention period ends, your data goes through a structured deletion process, not just a deactivation.

Requesting Changes to Your Data

You can request a copy of your data, ask us to correct inaccurate details, or submit a deletion request through live chat, email or the help form in your account settings. We confirm each request in writing.

What This Privacy Policy Covers

789rr Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 789rr, we collect the details you provide at registration — name, contact information and your chosen payment method, whether that is DANA, OVO or GoPay. We also record session data: login timestamps, device type, and the pages you visit inside

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your account. This data is used to process deposits and withdrawals, verify your identity, and respond to support requests. We do not sell your personal information to third parties. Data shared with payment processors — including the wallet providers you connect — is limited to what
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those processors need to complete a transaction. Retention periods depend on account status and applicable local requirements; when your account is closed, we follow a structured deletion process. Access to your stored data is restricted within our systems, and account actions such as password changes and
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wallet updates require re-verification. Availability of this service depends on local law and is accessible only in eligible regions. If you have questions about how your data is handled, our support team is the right place to start.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

These are the questions we hear most often about data, account privacy and your rights as a 789rr account holder in Indonesia.

We collect your name, contact details and the payment method you register — DANA, OVO or GoPay. We also log session data like login times and device type to keep your account secure.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not sell it or share it for marketing purposes. The data transferred is limited to what the processor requires.

Submit a data access request through live chat, the help form in your account settings, or by email. Include your registered account details so we can locate and send the right records.

Yes. Submit a deletion request through any of our support channels. Once your account is closed and the required retention period passes, your personal data goes through a structured deletion process.

We use session cookies to maintain your login state and remember your payment preference. You can clear or block cookies in your browser settings, though some account functions depend on them being active.

Contact our support team directly via live chat or email with your account details and a description of the concern. We review all data-handling complaints and respond in writing with our findings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoGoal Fast Round InfoFAQ

How 789rr Handles Your Personal Data

Reach Us About Your Privacy

Live Chat

Email Support

Help Form

How We Protect and Manage Your Data

Cookies and Session Tracking

Account Security and Access

Data Retention and Deletion

Requesting Changes to Your Data

Common Questions About Your Privacy

01 What personal data does 789rr collect when I open an account?

02 Is my DANA, OVO or GoPay wallet data shared with anyone?

03 How do I request a copy of the data 789rr holds about me?

04 Can I ask 789rr to delete my account and personal data?

05 Does 789rr use cookies, and can I turn them off?

06 Who do I contact if I think my data has been handled incorrectly?

Privacy Policy

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